A couple of days ago there were some complaints that the ceramic finish on the black HTC One S for some users got inexplicably damaged. HTC has looked into the problem and says the issue is isolated to a few units.
Here's the full quote from HTC:
HTC is committed to delivering a high quality product and great experience for all our customers. There have been a few, isolated reports of this issue. The finish on the One S was laboratory tested as being at a hardness similar to ceramic. While that's hard, it doesn't mean it's impossible to damage. Regardless, HTC takes quality very seriously and are providing all customers with an immediate fix and we are implementing some small changes to ensure customers do not experience this issue in the future.
The "immediate fix" is not quite a fix - you just go back to the store where you got your One S and get a replacement unit. This should be within the DOA period - after that, they'll fix it under what's covered by the phone's warranty.
Comments
Post a Comment